10/10/08

Tech Annoyances - Part 6

TIP: Use Technology to Deliver Boring Stuff A classic, annoying favorite of ours is building PowerPoint presentations with tons of text in small font on each slide. Don’t bother utilizing graphics, videos and other visually appealing tools. The only thing that makes this approach better is if you read the text to them. An annoying PowerPoint is meant to make the point and not to just emphasize it. So include the whole point, the entire point, word-for-word. Here’s another tried-and-tested annoyer. When you hold a client teleconference or web-conference, don’t bother with more sophisticated tools like auto-mute for attendees. If an attendee puts the conference on hold and they have ‘hold’ music, everyone will be struggling to hear you above the music. Classic! A word of warning: When giving online presentations, interactive web tools should be avoided. Do not, we repeat, do NOT give clients an opportunity for real-time participation. If they have a question or comment to share about the presentation, make them put in the extra effort to remember and ask you later.

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