I had the honor of presenting to at the Texas Library Association Conference here in Houston today. The topic was on Library and Knowledge Management’s collaborative roles within a firm, and how they can work together to bring in better processes, automate certain manual procedures, and add analyze data in a way that makes it
Librarians and Netflix… Predicting What Happens Next
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Image [cc] libraryman |
I know that others in the library world have talked about Seth Godin’s “Stop Stealing Dreams” book, but I just read over his section on The Future of the Library, and although it reads a bit like Seth is bipolar on some of the issues, there was one paragraph that…

ACC Brings the Future to its Members or The ACC KIIAC System Goes Live
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Success Breeds Competition or Lexis Announces Practice Advisor
It’s one of those often overlooked economic rules: If you start a company and become successful, others will notice. Especially others with capital. In this case Practical Law Company (PLC) introduced a product/service a few years back and has been doing quite well with it. So much that apparently LexisNexis saw an opportunity and has
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The Secret Ingredient? Add a Law Librarian
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Image [cc] Tigershungry |
There’s a saying that if you hear something once, it’s a fluke, twice is a trend, and if you hear it three times it’s a habit. I’ve now heard a similar tale being told by three different administrative groups in law firms when it comes to leveraging the skills of their librarians.…
KM & The Client Pitch: Having a Presence vs. Being Present
At the ARK KM Conference last week, there was a statement made that caused a few feathers to be ruffled in the audience… and, surprisingly, I wasn’t the one that said it. One of the presenters mentioned that he sat in on client pitches in order to show the importance that Knowledge Management plays in…
The Over-Extension of Knowledge Management
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Image [cc] AsGood |
Tom Baldwin and I will be “debating” the issue of Knowledge Management and its strategic reach… or is it “overreach” at the ARK KM Conference this week. As I’ve been going back through my previous discussions and presentations, one thing kept coming back into my head that made me wonder whether KM…

That Elusive Knowledge Algorithm
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Image [cc] nayukim |
Oh, to define Knowledge.
Is it:
Data + Information = Knowledge?
Could it be the circular argument of:
Experience leads to Knowledge, which leads to Decisions, which lead to Action, which lead to Experience, which leads to Knowledge… [E+K+D+A…]
One of my favorite Knowledge Management bloggers, Nick Milton, discusses this in…

What Problem Are We Solving?

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Intersection of Opportunity –Who is Driving Business Development through Knowledge Management?
[Guest Post by Elaine Egan]
For decades technology has been an enabler for Knowledge Management. Industries have surrendered to the pressure of a technology solution that doesn’t factor in the real human element of organized information, defined terms and evaluation that lead to actionable knowledge. The founding principles of knowledge management are that unique information held…