Ryan McClead is Principal and CEO of Sente Advisors, a legal technology consultancy that helps law firms turn innovation from a buzzword into an operational practice. He has spent more than two decades in legal technology, starting on a law firm help desk and working his way through knowledge management, global technology innovation leadership at Norton Rose Fulbright, and a stint as Senior Vice President at Neota Logic before founding Sente in 2018.
He is a Fellow of the College of Law Practice Management, a Fastcase 50 honoree, and the author of Your New AI Colleague: A Field Guide to the AI That's Going to Do Your Job. Before any of that, he spent a decade as a musical theater composer, which explains the cadence of his prose if not his career choices.
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A friend recently gave me a copy of Blue Ocean Strategy, a business management book from 2005. The concept is very compelling, create new markets rather than struggle with increased competition for existing, shrinking markets. The authors call these new markets Blue Oceans. The competitive markets are Red Oceans, for all the blood in…
A couple of weeks ago, I wrote about the differences between information and knowledge and the categorical mistake that even many KMers make by conflating the two. However, knowledge is often further sub-categorized into two realms, tacit knowledge and explicit knowledge. These can also get kind of confusing. Tacit knowledge exists only in the minds…
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Nick Milton at Knoco Stories has a great post today on KM and the coffee machine metaphor. It’s a commonly used explanation of KM and it’s often used to justify Social Media adoption. The idea is that SM will facilitate the transfer of knowledge like the coffee machine does. People bump into each other serendipitously…
Last week someone tweeted a link to an article called “Who owns knowledge?” Fascinating title, right up my alley, couldn’t wait to read it. So I clicked away to the page hoping to find the answer to this esoteric question. Of course, the article was actually about copyright on legal documents, and it’s…
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