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Ryan is Principal and CEO at Sente Advisors, a legal technology consultancy helping law firms with innovation strategy, project planning and implementation, prototyping, and technology evaluation.  He has been an evangelist, advocate, consultant, and creative thinker in Legal Technology for more than 2 decades. In 2015, he was named a FastCase 50 recipient, and in 2018, he was elected a Fellow in the College of Law Practice Management. In past lives, Ryan was a Legal Tech Strategist, a BigLaw Innovation Architect, a Knowledge Manager, a Systems Analyst, a Help Desk answerer, a Presentation Technologist, a High Fashion Merchandiser, and a Theater Composer.

A friend recently gave me a copy of Blue Ocean Strategy, a business management book from 2005. The concept is very compelling, create new markets rather than struggle with increased competition for existing, shrinking markets. The authors call these new markets Blue Oceans. The competitive markets are Red Oceans, for all the blood in

It’s been over six months since I first warned of the coming Corporate Technology Apocalypse on this blog. In the last few weeks, I think corporate IT has gotten a couple of new nails in its coffin.
The first came in the form of a splashy infographic from Unisys called The Great IT Freezeout,

Nick Milton at Knoco Stories has a great post today on KM and the coffee machine metaphor. It’s a commonly used explanation of KM and it’s often used to justify Social Media adoption. The idea is that SM will facilitate the transfer of knowledge like the coffee machine does. People bump into each other serendipitously

Last week someone tweeted a link to an article called “Who owns knowledge?” Fascinating title, right up my alley, couldn’t wait to read it. So I clicked away to the page hoping to find the answer to this esoteric question. Of course, the article was actually about copyright on legal documents, and it’s

[Image (cc) quinnanya]
I don’t know who coined the term “Social Media” but I’d love to wring their neck. I think the name single handedly prevents widespread enterprise adoption of powerful tools. In common parlance Social = Party and Media = Entertainment. You might as well be asking your Executive Officer for 200 grand

In my last post, I made a particularly provocative assertion that the Legal KM community was primarily made up of lawyers and that their being lawyers clouded their interpretation of KM in a legal environment so that they were missing the KM needs of at least 50% of the firm, specifically, the staff. I

A few weeks ago I wrote a post attempting to define KM. It was simplistic and possibly naïve, but you have to start somewhere. Since then, I’ve come to realize that beyond a conceptual understanding of KM, you shouldn’t waste too much time trying to define it. The search for a single definition that