This upcoming week will be the final week for the In Seclusion Podcast. It’s been a great run, and I hope that you listen to the final episodes. Last week I had a fantastic and diverse group of guests who shared their stories of life during a pandemic from the perspectives of race, changing jobs, losing their jobs, data security, and looking and writing about the future. We’ve all handled this period of seclusion differently, but we have all learned from each other at the same time. Check out last week’s episodes, and join me as I wrap up this week with more outstanding guests.
Danny Norris, Attorney at Law and Trustee at the Harris County Texas Department of Education, discusses his experiences over the past few months of changing jobs, being busy with a full-time Intellectual Property law practice, and elected official. While businesses in Texas are reopening, it is the school system that has continued to find ways of helping students by continuing programs, including providing meals. Danny thinks that as we get closer to August, we will need to determine how we protect the most vulnerable in our society. Whether that is the students as we assess the risk in which we are willing to place them or those who may be subject to eviction as courts lift stay orders over the next couple of months.
David Kamien, CEO, and co-founder of Mind Alliance discusses how when COVID-19 began shutting down the economy, law firms opened up a firehose of thought leadership for their clients. While the clients’ inboxes were overflowing with information, and firms were establishing COVID-19 resource pages, the ability for the client to easily search and filter that information was very limited. David thinks that firms are honestly trying to help their clients through the distribution of relevant information, but the way the information is distributed, accessed and indexed is creating barriers for the client that needs to be corrected. The information has to be more consumable by the client and that means organizing it, placing metadata into the information, and giving the user better filtering ability. There needs to be a shared situation awareness between law firms and clients, and not just during a crisis.
As many of us were rushing to work from home at the beginning of the pandemic, law firm security teams were scrambling to ensure that the networks and hardware were protected from possible attacks. Joel Lytle, Director of Information Security at Jackson Walker in Dallas, joins me to talk about the process he went through during the initial phase of remote work, how he handled the challenges of so many remote workers, and what the goals are for how we adjust to a hybrid of office and remote work going forward. Maintaining security protocols and updating software and hardware are part of the job, but a potential new part of the job may be making sure that the remote workplace doesn’t become an easy target for security breaches.
Craig Levinson is President & Chief Client Developer at Levity Partners and the author of the recent articles “Top 20 Virtual Client Development Tactics Lawyers Can Begin Implementing Immediately,” and “What All Attorneys Can Learn From Female Rainmakers: Panel Recap.” The practice of establishing virtual tactics around client and business development should not be a brand new idea to rainmakers in the legal industry just because we’re in a pandemic. Craig discusses the great rainmakers who have already established virtual tactics around the business by design, and those who are finding themselves establishing virtual tactics by necessity.
Colin Levy, Legal Technology, and Legal Innovation Thought Leader says that there are a lot of people in the legal industry who are truly trying to innovate, but that innovation does not equal technology, and technology does not equal innovation. There’s a holistic approach that needs to be taken, especially in the middle of a crisis like we have now, and the processes as well as the technology need to be evaluated in order to truly create an innovative environment that is built to last.