Well, it has been a year since I plunked down $60 for a Magic Jack device, a cheap cordless phone, and a year’s worth of phone service.  Last week, I got a notification that it was time to renew the service.  I immediately pulled out my credit card and ponied up another $60 to extend my service for 5 more years.  Overall, I’d say that I’ve been pretty satisfied with the Magic Jack phone service, but that I did have a few issues throughout the year.

The biggest issue I had was a “you can hear me, but I can’t hear you” issue.   About three months in, the Magic Jack would ring, I could answer, the person on the other end could hear me, but I couldn’t hear them.  It was an inconsistent technical issue, that would happen from time to time.  I reinstalled the software, tried a different phone, but it would still happen from time to time.  About a month later, the problem went away…  from what I could tell it wasn’t because I fixed it, it seemed to have fixed itself.

Some of the other issues are mainly annoyances.  Remember that your computer has to be on, and connected to the Internet for the Magic Jack to work.  When you boot up your computer, the Magic Jack window will pop up and stay in front of anything else until it is completely ready to go.  Sometimes, this takes a couple of minutes and can be very annoying when you are just wanting to check email or post a blog, or log into Club Penguin, but have to wait until that darn screen goes away.  Perhaps the most annoying thing is that the Magic Jack logo that pops up tells you to be patient.

The caller id option did not work on my cheap cordless phone (but, I’ve seen that it does work on other cordless phones.)  It also is hit and miss with the answering machine that is built into the cordless phone.  I love the fact that if someone leaves me a message on the Magic Jack voice mail, it gets sent to me via email.  However, there are times when the Magic Jack voice mail doesn’t pick up fast enough (supposed to after 4 rings) and it rolls over to my answering machine.  Again, not a big deal, but can be a bit annoying.

I’m not a big phone talker, but I now have one teenage daughter, and two more waiting in the wings.  They’ve been pretty good about using the Magic Jack to talk to their friends during the day (I’m on Sprint now, so my ‘nights and weekends’ begin at 7:00 PM.)  So, it has kept me under my 1,500 shared monthly minute plan (which any of you with teenagers know that can be eaten up in no time at all!!)

I joked last year about running Magic Jack off of a 3G connection.  Well, that’s no longer a joke.  If you have a netbook or 3G card enabled computer, you can run Magic Jack off that connection. I’m still too cheap, however, to buy a 1968 Dodge Dart so I can pretend I’m Mannix.   They’ve also expanded to run the software off of Macs (Intel processor), and I just discovered that they have a Magic Jack Conference Calling option (available for anyone, not just Magic Jack users.)

So, one year into the experiment of can I continue to live without a land line, and still keep my cell phone bills under control, I’d say that it has been a pretty good experience so far.  I’ll let you know if five years if I’m still using Magic Jack or I’ve found that 1968 Dodge Dart.

  • Anonymous

    There's a free solution I found that works for all the magicJack popups. It's called Magicsilence and you can download it at http://tools.pcphonesoft.com .

    My caller id didn't work either but it did after I installed the Magicfeatures plugin from the freeware download site http://downloads.cnet.com . It made the callerid work including the caller's name display and also verbally speaks the callerid too.

  • Excellent!! I'll download that tonight and see if that enables me to log into Club Penguin… er, my email faster when I boot up!
    Thanks for the tip!!

  • Wait until you are near an airport…you can sometimes hear the landing instructions…

  • Well, now I want to test that out!!

  • Anonymous

    Magic Jack is old school. check out
    CallArc.com to Launch Free International Calling Across Multiple Platforms

    CallArc.com an interactive multi-platform based free nationwide and international calling service provider is planning on launching it’s beta product in the coming months and is actively seeking users to test its service across various platforms including the web, smart phone platforms including iPhone & Android. http://www.callarc.com

  • Change in TOS – We have been using magicjack for business for over two years. Just got a line permanently cut off for making over 50 calls to 50 different numbers in one day. (we are not a telemarketing company, just made a lot of calls that day). This was added to their TOS at some point after 2008 when we started with them with no notification. So no longer a good option for business. If you ask a rep, they still tell you it is unlimited calls but the TOS now states otherwise. So no service and no refund on the remaining months we paid for.

  • john

    I've used it for about 18 months, and it saves me over $600 last year….magicjack is great….Because of this i invested in the company that owns it……….check out their stock (CALL) trading at high volume on the nasdaq and making me some big profits

  • Anonymous

    I have a Sprint android cell phone that has three internet options, the internet it has built in that i can use from my phone, a tether via usb capability i can use w/my laptop, and also a hotspot, that allows other devices in range to use it if it is turned on and they have entered the password. The cell phone is capable of 4G, however, we get ONLY 3G where we live, and other than satellite internet, the joke that it was when we tried and promptly canceled it, there is NO other internet service available where we live, which is why we use the cell phone for internet…CAN I use Magic Jack with my 3G cell phone internet, and if so, HOW? Thank you!