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Tiffany O’Neil is the Director of Knowledge Management & Technology Innovation at Procopio in San Diego.
project management
Time Bandits
I saw a post on Knowledge Jolt With Jack, discussing a book called Making Work Visible: Exposing Time Theft to Optimize Work & Flow, by Dominica DeGrandis. DeGrandis identifies five time-theft “thieves:”
- Too much work-in-process.
- Unknown dependencies.
- Unplanned work
- Conflicting priorities.
- Neglected work
Client/Matter Opening — What Can We Add to the Process?
Image [cc] highways england |
This is one of those posts where I start writing down my thoughts, not really sure where I’m going to end. However, that never stopped me before, so why let it stop me now?
When I was at a Westlaw lunch today discussing the AALL conference in Philadelphia, I had a…
Client-Side Legal Project Management – Why It Will Matter
image [cc] jo.marshall |
Legal Project Management (LPM), perhaps THE legal buzz-phrase of 2012 continues to increase in popularity. The basic thinking behind it is centered on efficiencies. Many clients are asking their firms to become more efficient. As I have noted in the past, they might want to be more specific about what they …
Want to Foster Employee Camaraderie and Loyalty? Let Them Use Internal Social Networking Tools
Image [cc] s_falkow |
While reading Businessweek’s article called Yammer, Chatter, Hot Water, there was a part of the article that really grabbed my attention. We’ve discussed getting away from using email as an internal communications tool before, but according to Yammer’s CEO and a Deloitte Digital research study, the benefits don’t just stop at…
How and Why LAC-Group Successfully Eliminated Internal Email
[Ed. Note: Last week, I wrote a post about a company that banned internal email and brought in Yammer as the replacement platform for internal communications. One of my hopes was that I’d get Rob Corrao to follow up and tell us more about how his idea of streamlining communications at LAC-Group became a reality. …
Ryan's Rules for Projects
The Anthropological Argument for Workplace Social Networks
Since we’re on the topic of Social Networks in a Law Firm…
Social (small s) collaboration is the lifeblood of any project undertaken by human beings. We have evolved to collaborate
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What Problem Are We Solving?
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Are Failed Projects Worth A Second Chance? — Just Look at Javier & Dia
As the school year ended, I told my three daughters that I was going to cancel the cable subscriptions because I didn’t want them sitting in front of the TV all Summer watching The Disney Channel or Nickelodeon. However, like most of my home projects, I haven’t followed through on my promise. Instead, we’ve been addicted…